Help centre

Questions, answered.

Everything about getting started, billing, campaigns, creatives and delivery. Filter by topic or read it all.

LEADS is a self-serve platform that lets any business advertise on real digital screens around Australia — you pick the screens, choose how you run, and only pay for the plays you get.
No. There's no minimum and no contract. Fund a wallet with whatever you're comfortable with, start small, and scale up whenever you like.
Every campaign is reviewed by our team before it goes on screen, to keep the network safe and appropriate. Once approved, it starts running on your chosen screens — straight away, or at the scheduled time you set. You'll be notified when it's live.
You add funds to a wallet and only pay for the plays your ad actually gets (rotation) or for the time you book (reservation). No agency fees, setup fees, or monthly subscriptions. You always see a clear, itemised quote before you spend. All prices are in AUD.
For rotation, your wallet is charged as plays are delivered. For reservation, you're charged for the exclusive time block you book. Either way, the quote is shown upfront before you launch.
Yes. Stop a campaign early and the portion that hasn't been delivered is returned to your wallet, ready for your next campaign. Funds you haven't committed always stay yours.
Yes — download clean, itemised PDF invoices for every wallet top-up and campaign, ready for your records and accounting.
Rotation shares the screen — your ad takes turns playing alongside others through the day, and you pay per play. It's the most affordable way to build ongoing visibility. Reservation books a screen exclusively for a block of time, so for that window only your ad plays — ideal for launches and events. See a live demo of both on the pricing page.
Yes. Launch immediately or set a future start. You can run continuously, on certain days of the week, or only during specific hours — handy if you want to reach people at lunchtime or in the evening rush.
Absolutely — you're always in control. Pause, adjust your budget, swap your creative, or stop entirely at any time from your dashboard.
For still ads, we accept JPEG, PNG and WebP. For motion, we accept MP4 video. LEADS automatically prepares your file for sharp, full-screen playback on the screens.
Yes. A clean image with your logo, offer and a clear call to action works great. We format whatever you upload for the screen, and you can swap it out any time.
Because these are public screens, content is reviewed and must be suitable for a general audience. Unlawful, misleading, hateful or adult material isn't allowed. If anything's borderline, our team will let you know.
Yes. You choose your screens on a map, so you always know exactly where your campaign runs. While it's live, your dashboard shows real-time play counts and audience heatmaps so you can see your budget working.
You're only ever charged for plays actually delivered. If a screen is briefly affected by a venue power or network issue, those missed plays simply aren't billed.
LEADS operates in Australia, and all pricing and billing is in Australian dollars (AUD).

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