Last updated: 3 July 2026 · LEADS (ABN 58 697 901 286) is operated by COSMIQ DIGITAL SOLUTIONS in New South Wales, Australia. All amounts are in Australian dollars (AUD) and include GST.
This Advertiser Agreement (Agreement) is the contract between you and LEADS for booking and running advertising through the LEADS self-serve digital out-of-home (DOOH) platform. It sits alongside, and is part of, our Terms of Service. Where there is any inconsistency about advertising, this Agreement prevails.
This Agreement is between you, the advertiser (the person or business that registers, funds a wallet and books advertising — you, your, the Advertiser), and COSMIQ DIGITAL SOLUTIONS (ABN 58 697 901 286), the business that operates LEADS (LEADS, we, us, our). You accept this Agreement when you create an account, fund your wallet, or submit a campaign for review. If you act for a business, you confirm you are authorised to bind that business, and "you" includes that business. You must be at least 18 years old.
LEADS lets you upload image and video media, fund a prepaid wallet, and book that media to play on digital screens in third-party venues. Every campaign is reviewed and approved by our admin team before it goes on screen. Plays are tracked for billing and reporting, and where your media carries a QR code we may track scans of that code for your conversion analytics.
You retain ownership of the media you upload. You grant LEADS a non-exclusive, royalty-free licence to host, store, reproduce, reformat, transmit and publicly display that media on screens in venues and within your dashboard, for the purpose of delivering your campaigns and providing your reporting, for as long as needed to do so.
You represent and warrant that:
All campaigns must comply with our Acceptable Use & Advertising Content Policy, which is incorporated into this Agreement by reference. Because your ads appear on public and in-venue screens visible to families, children and the general public, content must meet that policy's higher standard. Restricted categories (such as alcohol, gambling, therapeutic goods, financial services and political advertising) are permitted only where they comply with the relevant rules and may require extra review or evidence.
We review every campaign before it goes on screen and may, at our discretion, approve it, ask you to make changes and resubmit, or decline it. We may also remove or suspend a live campaign if an issue comes to light or it breaches this Agreement or the Acceptable Use Policy. Approval is about suitability for public display and platform rules; it does not transfer any rights to you, does not verify your claims, and does not make us responsible for your content.
If you stop a campaign early, the undelivered remainder is returned to your wallet for future use. You can withdraw unspent wallet funds, returned to your original payment method. Funds already committed to and spent on delivered advertising are non-refundable, and promotional credit has no cash value. Full detail — including how declined and removed campaigns are handled — is in our Refund & Cancellation Policy. This rule does not affect your non-excludable rights under the Australian Consumer Law.
Subject to any reservation you book, we do not guarantee a specific number of impressions or audience size, a specific venue, or that any particular screen will play your campaign without interruption. Venues and screens are operated with third parties and may change or experience downtime. Where plays we charged for were not actually delivered due to a fault on our side, that value is corrected back to your wallet. Reporting metrics (play counts, QR scans, conversions, heatmaps) are our best measurement and are an indication, not a guarantee, of outcomes.
To the extent permitted by law, we are not liable for indirect, special or consequential losses, or for loss of profit, revenue, goodwill, data or anticipated savings, arising from your use of the platform, screen or venue downtime, declined or removed campaigns, or measurement variances. To the extent permitted by law, our total aggregate liability connected with this Agreement is limited to the amount you spent through the platform in the three months before the event giving rise to the claim. Nothing in this Agreement excludes, restricts or modifies any consumer guarantee or other right under the Australian Consumer Law that cannot lawfully be excluded; where permitted, our liability for breach of such a guarantee is limited to re-supplying the relevant service or paying the cost of re-supply.
You indemnify LEADS, and our staff, venue partners and screen operators, against claims, losses, damages, fines and reasonable costs (including legal costs) arising out of: your media or campaigns; the products or services you advertise; any QR code in your media or the destination it links to; your breach of this Agreement, the Acceptable Use Policy or the law; or your infringement of a third party's rights. This indemnity does not apply to the extent a loss is caused by our own breach, negligence or wilful misconduct, and is reduced to the extent the law (including the Australian Consumer Law) limits it.
You may stop running campaigns and request closure of your account at any time. We may suspend or terminate your access, or remove campaigns, if you breach this Agreement or the Acceptable Use Policy, if we are required to by law, or to protect the platform, our venue partners or the public. On termination, your right to use the platform ends, and any unspent wallet balance is dealt with under the Refund & Cancellation Policy. Sections that by their nature should survive (including licence grants for delivered campaigns, warranties, liability, indemnity and governing law) continue after termination.
Our handling of personal information — including your account details, payment data tokenised through Square, and the QR scan and conversion data we report to you — is described in our Privacy Policy, which forms part of this Agreement. We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. You are responsible for ensuring any personal information involved in your advertising (for example, on a QR landing page you control) is handled lawfully.
We may update this Agreement from time to time. If a change is material, we will take reasonable steps to let you know (for example, by notice in the dashboard or by email). Continuing to use the platform or run campaigns after a change takes effect means you accept the updated Agreement.
This Agreement is governed by the laws of New South Wales, Australia, and you and we submit to the non-exclusive jurisdiction of the courts of that State. If a dispute arises, you agree to contact us first so we can try to resolve it in good faith before starting court proceedings (except where urgent relief is needed). Nothing in this clause prevents you from exercising rights or making a complaint under the Australian Consumer Law or to a relevant regulator.
Questions about this Agreement, or about a campaign, can be sent to support@leads.cosmiq.au (COSMIQ DIGITAL SOLUTIONS, New South Wales, Australia). Please include your account email and the campaign name so we can help quickly.